THE CONTAINER STORE IN KENDALL

So I walked into The Container Store last night at exactly 8 pm. I had one hour and thirty minutes to find a list of items I wasn't even sure was there. I'm know you have all experienced what I like to call the "late night customer sweep" at closing time. That's where the registers and customer service are shut down with at least 45 minutes left in the day, and the sales staff goes about cleaning up the store and ignoring the customers so they can close at exactly the designated time.
That was not my experience at here. As I strolled through the store, wondering aimlessly, approaching sales person after sales person, I was greeted with a smile, a hello and even a "may I help you". I rarely take them up on their offer, but this time I had no choice. The laundry basket I made the 30-minute trip for was at the top of an eight-foot display. Standing 5'1" with heels on, there was no way I was going to reach that. Brad not only pulled every laundry basket down to my level, but he waited patiently for me to choose the ones I wanted. He even helped me with my selection and made jokes about the experience.
Tick, tock. Tick, tock. Time was dwindling away, but still Brad waited. Once the selection was made, he helped me take them to the cash register where the cashier also treated me like the most important person in the store (never mind I was the only person in the store).
Five minutes before closing, I exited an unlocked door leaving smiles and waves behind me. I have no idea what happened once I turned the corner, but it doesn't matter. That was one of the best late night shopping experiences I've ever had.